Meet The Team

A Different Kind of Contractor

Established in 2018 and backed with 20+ years of experience, Call the Captain was built from the ground up based on values such as integrity, exceptional quality service, and fair practice.

Our mission is to provide homeowners with the highest quality home exterior services that exceed their expectations. We value relationships and will always strive to build trust and long-lasting connections with our customers. Our vision is to be the go-to choice for all home exteriors needs in the Northeast Ohio community while doing so in an honest, reliable, and cost-effective way. We believe that every customer deserves top-notch craftsmanship, superior materials, and excellent customer service each time they choose us for their exteriors needs. We are committed to providing you with the most updated home exterior services in a timely manner and strive to exceed expectations with every job.

Happy Customers and Counting.

Meet the Founder

Ben Daniel

The founder of the captain

Our founder, Ben Daniel, started this company after finding it nearly impossible to find a reliable, fairly priced contractor. After learning from an Amish crew and connecting with a family member who had 20+ years of experience in the roofing industry, The Captain began.

Since 2018, The Captain and it’s affiliate, The Gutter Captain, have acquired 1000+ happy customers and counting. The Captain is committed to three things: quality work, fair prices, and an exceptional customer experience.

Call The Captain today!

“If I can create a great experience for the customer, while charging a reasonable price, I’ll be able to have an impact in any industry.”

Meet the Leadership Team

Wyatt H.

Service Manager

Joe S.

Estimator

Randy P.

Project Manager – Windows

Tim P.

Project Manager – Roofs & Siding

Dan S.

Project Manager – Gutters & Guards

Today, The Captain continues to build strong working relationships with homeowners, custom builders

What are clients saying about The Captain

Christopher Dierkens
Christopher Dierkens
September 22, 2023
The Captain has been my one stop shop for a few projects. The first project I called them for was for gutter guard installation. They gave me a fair quote with a couple of options, and were able to install them quickly without trying to upsell, or make additional repairs. The second project was a backyard deck that spans the whole back side of my house. Again, they were able to provide a quote that was competitive, and throughout the build were highly communicative, and willing to make adjustments along the way. Finally, they were able to replace a dining room window with a 6' sliding door, along with replacing a sliding door in another location. The attention to detail with ensuring the doors were set correctly did not go unnoticed. I would highly recommend The Captain for any gutter, deck, or window needs.
Robert Kwitkowski
Robert Kwitkowski
September 19, 2023
Purchased a home in the spring and we knew a new roof would be needed (interior leaks, rough existing patchwork, etc...). There are plenty of Roofing Companies to consult with, and I did just that. I must have had 6 or 7 companies out to quote complete replacement of shingled roof, along with replacement of Gutters and Gutterguards. The Captain offered all services, and had pretty quick availability. The Price was in the lower half of my various quotes, but in talking to the Sales Rep, and then The Owner (who called to help answer various questions I had), I knew this was a company I could feel good about giving the business to. All aspects were handled in a courteous, professional, and timely manner. The crew worked very hard from the moment they arrived onsite till the daylight was no more. They left the jobsite as clean as you can possibly get it after a complete tear off, and were very mindful of my property (driveway, trees/bushes, AC unit, Deck, etc). I'm happy to say the on the job experience lived up to the on the phone administration portion! And post-installation, the owner, Ben, reached back out via Video to make sure I was completely satisfied with the work and if there were any questions. An added touch that someone spending a large chunk on money on the work can fully appreciate. Thank You Ben, Joe, Tim, and the Gutter Crew (please forgive me, I've forgotten their names!) for helping transform the outside of our home!
Ilya Bederman
Ilya Bederman
September 16, 2023
After long and useless search for decent gutter contractors, we were very pleased to give our tricky gutter project to Captain gutters company. Joe came for an estimate and worked out exactly what was needed to be done and suggested what was not necessary. Job was completed on time. We are very satisfied customers and highly recommend Captain gutter company for any gutter work.
Connie Thackaberry
Connie Thackaberry
August 30, 2023
We had a tree fall on our roof and The Captain did an amazing job repairing it. They were able to come out quickly and give us a quote. They walked us through the process and explained each step of the way. Our new roof looks amazing. They were complete professions and communicated with us clearly and regularly. The crew that worked on our roof were super careful with our yard and property. Except for the beautiful new roof, you couldn’t tell they were there! I would not hesitate to recommend this company for their roofing services! So kind and professional!
Kelsey Lauf
Kelsey Lauf
August 24, 2023
The Captain did a great job cleaning our gutters, and for an amazing price. They said they would be coming out within a week for the cleaning, but they came the next day! They also did an awesome job cleaning up afterwards, and even sprayed off our patio furniture for us. I would definitley use their services again!
James Mueller
James Mueller
June 27, 2023
Joe was knowledgeable and knew his job and completed it correctly and efficiently. He answered all my questions and took care of the job I needed done and went above and beyond. I will request Joe the next time I need a service and will recommend this company.
Skylar Spears
Skylar Spears
June 21, 2023
We hired The Captain to put in some new windows and service some old window screens. We couldn’t be happier with the service. Randy and his crew were terrific.
Nataly Ciocca
Nataly Ciocca
June 21, 2023
The Captain did our windows and was exceptional from start to finish. I’d hire them again for any service.
Stacia Ciocca
Stacia Ciocca
June 20, 2023
The Captain was the best we found for our window services in our area. They installed quality windows at a great price!!
Steve Lusky
Steve Lusky
June 10, 2023
We called several companies to get gutter estimates. We had just come off of a bad experience with a siding/window project and needed someone to do this job right. As a salesperson myself, I appreciate a soft sell. Joe immediately made me feel confident that they would do things the right way. He didn’t push and in the end the price didn’t matter - although they were the lowest of the three bids. They followed through on every single thing they promised. They showed up on time and texted me that they were on the way. The highlight for me was the crew they sent out, particularly their lead person, Chris. He has a super positive personality, let me know what they planned to do, encouraged us to watch them work and check their progress. The rest of the crew was just as professional and polite. I know it’s hard to find good employees these days, but The Captain hit the jackpot with these guys. I highly recommend The Captain. Just trying to figure out our next project to work with them again.

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